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Qmulus are one of the leading Sage CRM partners globally and a core strategic partner and ISV developer for Sage.
1.2 Lauriston Park, Pitchill, Evesham, Worcs, WR11 8SN, UK
+44 1789 332130
info@qmulus-solutions.com
Copyright © Qmulus 2020 all right reserved.
What's Qnect Integration?
Qnect for Sage CRM is a real-time integration that links Sage CRM to various Sage accounts solutions.
It helps to increase efficiency and accuracy in the management of customers/suppliers, products and quotes/orders at an affordable cost.
Sage CRM is a browser based CRM solution from Sage that allows you to manage any business interaction with your prospects, customers or suppliers that do not need to reside within an accounts system. This can include storing details about phone calls, emails or meetings. As well as managing sales pipeline, opportunities, quotes and orders. Additionally, Sage CRM can be used to record and manage customer issues and marketing activities such as Mailchimp campaign and outbound calls.
By combining Sage CRM with Sage Accounts you can enjoy better business insight, greater efficiencies, increased productivity and have a single customer-centric view across your entire business.
Be prepared for your Business Growth!
If this matches your business profile, you might want to consider Sage 200 now or in the future as it delivers a greater depth of functionality for more complex business and you can pay monthly, enabling you to get up and running quickly!
What is Eque2 Construct solution?
Is your Project making a profit? Are you over-spending?
The Eque2 Construction product allows you to seamlessly link your Sage 50 or Sage 200 system with a powerful construction-based Project Costing and Management system.
Use Eque2 Construction to:
✓ Create and email Sales Valuations / Applications and Invoices
✓ Analyse your profit / budget and committed costs by client / project manager / project
✓ Extract data directly from Eque2 Construct into a number of powerful Excel pivot tables and dashboards for further analysis
✓ Post sales and purchase transactions into your Sage accounts system simply by pressing one button
✓ Integrate Sage payroll with your timesheets for labour and post into your projects
✓In depth and detailed cost analysis against a project or phases / sections in a project
Designed for construction companies from £2m turnover to £200+m turnover, from 1 user to 100+ users
✓ Check spending against budgets
✓ Raise Purchase orders for suppliers and sub-contractors
✓ Record Delivery of materials on-site
✓ Record Purchase Invoices against deliveries and purchase orders
✓ Submit your CIS returns to HMRC
✓ Verify new sub-contractors on-line
✓ Control and report on both Sales and Sub Contractor Retentions
Get in touch for more details
+44 1789 332130
How Sage CRM helps your
Customer Service?
There is no better example of a department where the right technology and approach can transform a cost to the business into a potential profit centre than in customer service!
Provide high quality customer care, maintain satisfied customers and make every customer interaction more informative, effective, and profitable!
The intuitive Sage CRM interactive dashboard allows customer service users to easily view real time customer information and resolve their issues effortlessly by employing the escalation features of Sage CRM.
Sage CRM lets your customers help themselves by providing them with web access to their own ‘customer portals’, which can be accessed at their convenience 24/7.
What does Sage CRM give you?
✓ Deliver Fast, efficient Customer Service
✓ Resolve Customer Issues efficiently
✓ Empower your Customers
✓ Ensure Issues are Escalated
✓ Record customer queries/incidents
✓ Access immediately a Central Bank of Information
✓ Report, Monitor and Measure your team’s Performance
Sample Text
Whether you ever buy something from us or not we always love to have a chat about IT issues and solutions. Feel free to drop us a question about any IT related issue and we would give you an honest and open answer regardless of whether it involves a product we can supply or not.
If you want to find out more about our experience with running and electric car fleet or are just interesting in how we are trying to help the environment feel free to ask us any questions about it below!
We are the Sage CRM experts who not only deliver great solutions for our own customers but also deliver services to Sage's direct customers and even train other Sage business partners own staff on how to deliver Sage CRM. If you have any Sage CRM questions, big or small, feel free to contact us for an informal chat about your requirements or issues.
Qmulus have supported many different sectors of business in their move to Sage 200. Please contact us for any questions you may have about Sage 200.
Get in touch!
Sage for Construction utilises best of breed software to allow you to manage your construction business accurately. Feel free to contact us to have a chat about how it may be able to help you keep on top of your projects costs.
Feel free to contact us for an informal chat about how we might be able to help you access your software remotely to be able to support home or remote working.
Digital workspaces are the door opener for productive employees
A modern workplace and flexible working time models improve the user experience and employee motivation. Rapid provision, freedom to choose the device, easy access to applications and data, and the ability to work anywhere and at any time increase your competitiveness and your attractiveness as an employer. Through the workspace in the browser, your employees can start a project on one device and continue it seamlessly on another device. The Hybrid Drive enables the secure exchange of documents with internal and external partners.
Data security both at your office and at employees homes is one of the most aspects of you business. Contact us for a free no obligation chat about your data security to see if there is any advice we can give you or any services we provide that may be able to help.
re you sure you backup all your critical data whether on a server or a user's computer? Contact us for a FREE session to review what you should be backup up on your devices.
Do you want to access various information from you Sage accounts solution via a web browser? Contact us for a 30 minute demo or discussion about how Sage CRM can help you work remotely.
Sage CRM sales and pipeline management overview.
Book a Free Product Tour!
Get in touch to book a Free Sage 200 Product Tour where you will explore the simple, smart and stress-free Sage 200 Features!
Let's chat!
What is Sage 200?
Sage 200 is the Enterprise Resource Planning software designated for businesses with 50-50,000 employees to manage a wide range of business processes.
Sage 200 software helps you manage your finances, customers and business insight in one solution. It's designed to help you share data easily, work smarter and ensure your whole business works together efficiently as well as delivering real cost benefits to your business.
ERP solutions don't just help the back office. Sage 200 solutions, for example, integrate with CRM as well as mobile sales and service solutions to improve customer service across the organisation.
Qmulus offer a number other products that help you provide better customer service and insights throughout your organisation!
Add remove modules and scale the number of users up or down to match the flexibility of your business.
What is Sage CRM?
Sage CRM is used by over 12,000 organisations in 70 countries worldwide to manage their critical sales, marketing and customer service activities everyday.
Award-winning Sage CRM equips businesses with the tools they need to find new customers, close sales faster and build lasting, more profitable relationships across all channels.
Regardless of how, when or where customers, partners and prospects choose to interact with your business, Sage CRM provides a decisive advantage by delivering a comprehensive, easy-to-use system to successfully manage these relationships.
One of the biggest benefits most realise when deploying CRM, comes from having all your business data accessed from a single location. Before CRM systems, customer data was spread out over office productivity suite documents, email, mobile phones and even paper notes!
✓ Storing all your critical data from all departments in a central location gives staff immediate access to the most recent information as and when they need it.
Many aspects of CRM relies heavily on technology; however the strategies and processes of a good CRM system will collect, manage and link information about the customer with the goal of letting you market and sell services effectively.
Sage CRM Benefits for
Sales Teams
Gain full visibility of what is happening with every prospect and customer
✓ Maximise the value of each and every sales opportunity in yourpipeline
✓ Create accurate Quotes and Orders in a couple of clicks
✓ Manage collaboration and team selling across your department with ease
✓ Eliminate guesswork; make decisions based on accurate, realtime information
✓ Empower your team and boost productivity with a single view of leads, opportunities, tasks and activities
✓ Enables quarterly sales performance monitoring improves consistency across the sales organisation
✓ Maximises cross- and up-sell opportunities
✓ Great user experience on any Browser with cross-browser compatibility
✓ Leverages financial information from the backoffice system
✓ Reduces time spent in the office on sales administration (more time on sales calls)
✓ Enable sales teams to work effectively regardless of their location with Sage CRM mobile solutions
✓ Effective team collaboration on opportunities and leads with Business Collaboration powered by Yammer
Sage CRM Benefits for
Marketing Teams
Sage CRM provides powerful tools for managing, tracking and analysing targeted marketing campaigns!
Highly graphical reports and charts can be displayed on the dashboard for quick reference enabling users to analyse data in real-time.
✓ Create, track and manage dynamic marketing campaigns that really deliver
✓ Plan and track activities, tasks, budgets and details for each marketing activity
✓ Produces highly targeted customer communications improving response rates
✓ Enables real-time marketing performance analysis and pinpoint budget management
✓ Fully customisable marketing workflow out-of the-box for rapid campaign execution
✓ Comes with Sage E-marketing for Sage CRM with pre-designed email templates that cover all communication needs
✓ Tracks all e-marketing email interactions including open, click and bounce rates automatically through Sage CRM
✓ Maximises customer communications and interactions through integrated social media channels
✓ Great user experience on any Browser with cross-browser compatibility
Sage CRM can track you customer issues and call or email marketing campaigns directly against your customer and contact details. This allows you to use all the information you have against your customers to segment and target campaigns specifically to customers who, for example, have not bought a certain product in a few months.
Sage CRM Benefits for
Customer Care
Sage CRM allows you to put service excellence at the heart of your business.
Sage CRM gives your customer service staff the tools they need to develop real, lasting and beneficial relationships with customers.
✓ Manage your customer accounts with insight and collaboration
✓ Respond to customer cases quickly reducing response times to customer service requests
✓ Enable agents to quickly and accurately find the right answer the first time
✓ Enables customer satisfaction measurement and benchmarking
✓ Increases productivity of customer support representatives
✓ Provides self-service facility to customers around common issues
Sage CRM maximises customer satisfaction and drives customer loyalty by equipping agents with comprehensive, real-time information on the customer and their account
✓ Enables customer issues to be tracked and responded to, regardless of who answers the phone or receives the e-mail
✓ Monitors service performance against service level agreements
✓ Reduces customer support costs and cost of customer retention
✓ Decreases the number of customer complaints received and increases customer retention
✓ Enables benchmarking/score carding of customer service operations on an on-going basis
✓ Delivers a single view of relevant and comprehensive information on the interactive dashboard
Make the most of every sales opportunity!
✓ Automated workflow and pipeline management enable sales opportunities to be progressed quickly and efficiently, while data is effectively shared with and accessed by anyone that needs it.
✓ Providing an end-to-end view of every opportunity from within one, easy to use screen, Sage CRM means an end to chasing around for information.
✓ Sage CRM gives full visibility of what is happening with every prospect and customer, simplifies forecasting and strengthens pipeline management.
✓ Integration with leading Sage ERP systems gives sales staff access to both financial and non-financial customer data, for a complete 360 degree view of the customer across front- and back-office departments.
With Sage CRM Sales Force Automation, real-time sales opportunity analysis is provided instantly. Sage CRM provides a snapshot of all opportunities within the sales pipeline, allowing sales teams to effectively analyse and manage deals at every stage.
Plan, execute and measure your campaigns!
The more highly targeted your campaigns are, the more successful they will be!
Sage CRM makes it easier to deliver targeted campaigns by providing your marketing team with detailed information drawn from across your business.
Whether using your own campaign lists or imported mail house lists, executing campaigns has never been easier!
✓ Total Campaign Management
✓ Lead Management
✓ List Management and Segmentation
✓ Sage E-marketing for Sage CRM*
✓ Keep in touch with customers with social CRM
✓ The Interactive Dashboard
✓ Reporting and Analysis
✓ Sage ERP Integration
Sage CRM can track you customer issues and call or email marketing campaigns directly against your customer and contact details. This allows you to use all the information you have against your customers to segment and target campaigns specifically to customers who, for example, have not bought a certain product in a few months.
Sage CRM allows you to view and managed all users calendars including phone calls, meetings and emails. Inbuilt integration also links to Microsoft 365 meaning any appointments or tasks added to users mobile phone or laptop automatically appear in CRM and vice versa.
Sage CRM allows you to manage you sales pipelines both for individual users and across whole teams. Opportunities, Quotes and Orders can all be created and sent to prospects and customer all from the Sage CRM browser interface whilst allowing orders to be posted directly into your Sage Accounts solution at any time required.
Book a Free Sage CRM Consultation
Working on diverse projects and many years of experience of implementing Sage CRM solutions, Qmulus employees have broad expertise in many areas of requirements gathering, system design, software development and training.
Get in touch!
Get in touch!
Qmulus have supported many different sectors of business in their move to Sage 200. Please contact us for any questions you may have about Sage 200 for Manufacturing.
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For more information view our Privacy Policy
Our Company Privacy Policy
Our Company is part of the Our Company Group which includes Our Company International
and Our Company Direct. This privacy policy will explain how our organization uses the
personal data we collect from you when you use our website.
Topics:
• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• Marketing
• What are your data protection rights?
• What are cookies?
• How do we use cookies?
• What types of cookies do we use?
• How to manage your cookies
• Privacy policies of other websites
• Changes to our privacy policy
• How to contact us
• How to contact the appropriate authorities
What data do we collect?
Our Company collects the following data:
• Personal identification information (Name, email address, phone number, etc.)
• [Add any other data your company collects]
How do we collect your data?
You directly provide Our Company with most of the data we collect. We collect data and process
data when you:
• Register online or place an order for any of our products or services.
• Voluntarily complete a customer survey or provide feedback on any of our message
boards or via email.
• Use or view our website via your browser's cookies.
• [Add any other ways your company collects data]
Our Company may also receive your data indirectly from the following sources:
• [Add any indirect source of data your company has]
How will we use your data?
Our Company collects your data so that we can:
• Process your order, manage your account.
• Email you with special offers on other products and services we think you might like.
• [Add how else your company uses data]
If you agree, Our Company will share your data with our partner companies so that they may
offer you their products and services.
• [List organizations that will receive data]
When Our Company processes your order, it may send your data to, and also use the resulting
information from, credit reference agencies to prevent fraudulent purchases.
How do we store your data?
Our Company securely stores your data at [enter the location and describe security precautions
taken].
Our Company will keep your [enter type of data] for [enter time period]. Once this time period
has expired, we will delete your data by [enter how you delete users' data].
Marketing
Our Company would like to send you information about products and services of ours that we
think you might like, as well as those of our partner companies.
• [List partner companies here]
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Our Company from contacting you for marketing purposes
or giving your data to other members of the Our Company Group.
If you no longer wish to be contacted for marketing purposes, please click here.
What are your data protection rights?
Our Company would like to make sure you are fully aware of all of your data protection rights.
Every user is entitled to the following:
The right to access – You have the right to request Our Company for copies of your personal
data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Our Company correct any
information you believe is inaccurate. You also have the right to request Our Company to
complete information you believe is incomplete.
The right to erasure – You have the right to request that Our Company erase your personal
data, under certain conditions.
The right to restrict processing – You have the right to request that Our Company restrict the
processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Our Company's processing
of your personal data, under certain conditions.
The right to data portability – You have the right to request that Our Company transfer the
data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any
of these rights, please contact us at our email:
Call us at:
Or write to us:
What are cookies?
Cookies are text files placed on your computer to collect standard Internet log information and
visitor behavior information. When you visit our websites, we may collect information from you
automatically through cookies or similar technology.
For further information, visit allaboutcookies.org.
How do we use cookies?
Our Company uses cookies in a range of ways to improve your experience on our website,
including:
• Keeping you signed in
• Understanding how you use our website
• [Add any uses your company has for cookies]
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
• Functionality – Our Company uses these cookies so that we recognize you on our
website and remember your previously selected preferences. These could include what
language you prefer and location you are in. A mix of first-party and third-party cookies
are used.
• Advertising – Our Company uses these cookies to collect information about your visit to
our website, the content you viewed, the links you followed and information about your
browser, device, and your IP address. Our Company sometimes shares some limited
aspects of this data with third parties for advertising purposes. We may also share online
data collected through cookies with our advertising partners. This means that when you
visit another website, you may be shown advertising based on your browsing patterns on
our website.
• [Add any other types of cookies your company uses]
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove
cookies from your browser. However, in a few cases, some of our website features may not
function as a result.
Privacy policies of other websites
The Our Company website contains links to other websites. Our privacy policy applies only to
our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Our Company keeps its privacy policy under regular review and places any updates on this web
page. This privacy policy was last updated on 9 January 2019.
How to contact us
If you have any questions about Our Company's privacy policy, the data we hold on you, or you
would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at:
Call us:
Or write to us at:
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Our Company has not addressed your
concern in a satisfactory manner, you may contact the Information Commissioner's Office.
Email:
Address
Join Sage CRM Summit 2021!
We are very excited to announce the launch of Sage CRM Summit 2021, a Free Virtual Conference covering all things Sage CRM!
Following on the from the amazing success of the Sage CRM Summit 2020 we are taking the event to the next level with over twice the amount of sessions over 3 different tracks. Last year’s event had almost 500 attendees from around the world with presenters from both Sage, Qmulus and other ISV’s bringing a wealth of knowledge around not just Sage CRM but also best practices when considering and implementing a new CRM solution.
The event opens at 9:00 am (London, Dublin Time) Wednesday 5th May 2021 and the summit will bring together prospects, customers and partners to explore the potential of the Sage CRM ecosystem to grow your business. The speakers will share knowledge about how Sage CRM can benefit you as a business as well as discuss the latest Sage CRM developments and roadmap news. The Summit will also give you a powerful insight into the benefits that solutions from ISV partners can bring to a business. The sessions cover everything from how to investigate finding the right solution to increase the usage of Sage CRM throughout your whole business.
The conference is FREE to attend and you can sign up and see the details of the sessions here:
https://www.engagez.net/sagecrmsummit2021
Register now for free to get take advantage of this conference. This is a great opportunity to uncover trends and insights to build growth and thrive throughout and beyond the current pandemic.
Daniel Lewis
Managing Director
Qmulus
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