Business Process Management and CRM software
Thousands of businesses rely on Creatio solutions to manage customer operations and provide an exceptional customer experience.
Optimise front and back office workflows and synchronise the customer experience.
Creatio recognised in the 2021 Gartner Magic Quadrant for the CRM Customer Engagement Center. According to Gartner,
The current reshaping of the CEC market is characteristic of the consolidation of the customer service technology market. CSS organizations must deliver consistent, effortless, intelligent and personalized customer service to their customers. The ability to orchestrate customer requests with assisted service, as well as with self-service, is the second of the four pillars of great customer service: Getting connected; Process orchestration; Resource management; Analytics and insights.
Mobile App Customisation
available in all Creatio products.
Hybrid operation mode compatible with iOS and Android mobile devices.
What is LOW-CODE NO-CODE Technology?
With the Low-Code No-Code Technology, Creatio delivers straightforward 'drag-and-drop' developer tools that simplify customisation and extensions of Creatio CRM, meaning that everyone is a developer!
Low-code tools allow business analysts to configure the system without developer involvement. Users can easily configure the required steps and stages sequence, UI, transition conditions, and automatic step execution or data processing rules.
Templates and Applications
Creatio Marketplace allows customers to speed up system modification and app delivery by utilising pre-built solutions, connectors, applications, and templates.
- Customisable process templates, dashboards and configuration elements
- Pre-built connectors to integrate Creatio with third-party applications
- Ready-to-use apps
- Out-of-the-box industry-specific solutions
Single-Source Management Platform
Market, sell, and provide services with complete autonomy using a single system of CRM and BPMN technologies.